Project outcomes and key learnings

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Case Studies

Featured Case Studies

In-depth breakdowns of website replatforming, brand launches, and search-led organic growth strategies.

DIGITAL TRANSFORMATION

Essential Living Website Portal

Transforming a customer-first website through content strategy, UX collaboration and Webflow.

Essential Living Website Replatform

Overview

Essential Living undertook a full migration from Kentico to Webflow to build a faster, more flexible website that better supported marketing, customer journeys and long-term growth. As Content Manager, I worked closely with senior stakeholders and developers to ensure the new website balanced user experience, SEO and content governance, while strengthening HubSpot integration and reporting.

The Challenge

Kentico was rigid and slow for the marketing team to update; the site lacked dynamic filtering, and prospective renters were bouncing to Rightmove and Zoopla because they couldn't quickly search for available apartments by price, location, or number of bedrooms on the site.

Hypothesis

Google has started ranking domains with apartment portals more highly than those without. Our hypothesis was to introduce a portal page on the Essential Living Website. This should improve the user journey and encourage more website views and bookings. The goal was to create a higher-performing apartment search page and generate more consistent viewings/meetings booked, without reliance on external portals. We used competitors and larger-scale portal platforms to build a wireframe.
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Outcomes

Increase in deals closed month on month
58%
Increase in meetings booked year-on-year
92%

Weekly Meetings Growth

Tracking count of meetings booked per week across all channels.

▲ 92.44% vs Last Year
THIS YEAR SO FAR | WEEKLYCOMPARED TO | LAST YEAR
10203040500Last year: 8This year: 530/12Last year: 12This year: 813/1Last year: 7This year: 1027/1Last year: 17This year: 610/2Last year: 8This year: 2124/2Last year: 14This year: 1810/3Last year: 4This year: 2824/3Last year: 8This year: 40 (Peak)40 (Peak)7/4Last year: 5This year: 1521/4Last year: 13This year: 125/5Last year: 11This year: 1319/5Last year: 10This year: 202/6Last year: 8This year: 1216/6Last year: 8This year: 2230/6Last year: 8This year: 314/7
This Year
Last Year

Year-on-Year Monthly Contacts

Tracking total contacts month-by-month from June 2025 through July 2026.

TOTAL CONTACTS MONTHLY TREND (2025–2026)
Total Contacts
200150100500170Jun 25180Jul 25145Aug 25125Sep 2569Oct 2552Nov 2581Dec 25106Jan 26107Feb 26113Mar 26136Apr 26203 (Peak)May 26144Jun 26153Jul 26
Inquiry Growth YoY
31%
Record-high monthly lease inquiries achieved in May 2026
203
Higher CTR
2.5 x efficiency
Page position increase
5.8 rank improvement
✓ Improved HubSpot reporting through portal integration
✓ Automated workflow to adjust apartments available on the website
✓ Functional filtering with 10 attributes
✓ Better Customer Journey

My Contribution

Content Strategy

• Planned and reviewed content migration

• Optimised landing page copy for targeted keywords

• Improved information architecture

• Maintained SEO best practice throughout the project

Website Experience

• Collaborated with developers on UX improvements

• Reviewed navigation and site structure

• Supported Webflow CMS implementation

• Improved customer journeys

CRM & Reporting

• Supported HubSpot integration

• Improved reporting capability

• Enhanced lead attribution

• Strengthened marketing data visibility

Tools

Webflow HubSpot Kentico SEO UX Stakeholder Management
Key Takeaway

By transforming a static marketing site into a faceted search portal, we captured high-intent rental demand directly—reducing reliance on third-party property portals, lifting weekly meetings by 92%, and increasing closed deals by 58% MoM.

Confidentiality Notice: Project summaries have been prepared using publicly available information and my own experience. Internal documentation, commercial data and proprietary assets have been omitted to respect company confidentiality.
ORGANIC GROWTH

SEO & Content Strategy

Scaling organic reach and user engagement through search-driven seasonal content and GEO optimisation.

Overview

Rather than producing content for volume, my focus was on creating useful, search-led content that improved visibility while supporting the customer journey. Using data, keyword research and ongoing optimisation, I developed a long-term content strategy that increased engagement and organic performance.

The Challenge

The optimised evergreen content continues to deliver consistently high results. However, creating new content that also ranks well remains a challenge. With the growth of GEO and zero-click searches, achieving high SEO value is increasingly difficult due to these types of searches and AI summaries.

Hypothesis

If we published seasonal, keyword-targeted content ahead of peak search demand and optimised it for both traditional SEO and GEO, we could capture a larger share of time-sensitive traffic than evergreen content alone, across both classic search and AI-driven search results.

Test

Introduced a series of seasonal blogs (e.g. Christmas Lights Route, Best Christmas Day Lunch London) timed ahead of the seasonal search spike, structured to perform well against both traditional ranking factors and AI/GEO-driven search behaviour.

Outcomes

HomeQuarters Website
Increase in Organic blog clicks
63%
Total search impressions increase
47%
Average Search Ranking
Pos 7.2
Single-Post Impressions (Christmas Light route)
365k+
✓ Improved SEO and GEO visibility
✓ Improved organic visibility
✓ Improved website engagement
Top Performing Christmas Content

Top Blogs: Clicks & Impressions

Comparing search clicks & impression totals for top blog posts (Data through 30th November 2025).

350,000250,000150,00050,00008.2K356KChristmas Lights Route1.9K310KCost of living in London4.1K261KWhere to book for Christmas Day1.8K116KCheapest places to rent in London79761KChristmas Calendar in London17837KSafest Boroughs in London to live
Clicks
Impressions
Christmas Content Trends

Top Blogs: CTR & Position

Tracking CTR (%) and Avg Position across top blog posts (Data through 30th November 2025).

25.020.015.010.002.33%3.9Christmas Lights Route0.62%5.9Cost of living in London1.56%5.9Where to book for Christmas Day1.53%4.8Cheapest places to rent in London1.31%4.7Christmas Calendar in London2.8%5.1Safest Boroughs in London to live
CTR %
Avg Pos

My Contribution

Strategy

• SEO planning

• Content strategy

• Keyword research

• Editorial planning

Optimisation

• Existing content refreshes

• Internal linking

• GEO optimisation

• AI Search optimisation

Performance

• Performance analysis

• Content reporting

• Continuous optimisation

• Search trend monitoring

Key Takeaway

The strongest SEO results come from understanding people first and algorithms second. That was reinforced when seasonal content, built for both traditional and AI-driven search, captured demand at its peak, well ahead of competitors relying on evergreen content alone.

Tools

SEMrush Surfer SEO GA4 HubSpot GEO Optimisation AI Search Optimisation Content Strategy
Confidentiality Notice: Project summaries have been prepared using publicly available information and my own experience. Internal documentation, commercial data and proprietary assets have been omitted to respect company confidentiality.
BRAND LAUNCH

HomeQuarters Website

Establishing an authentic, community-first digital identity for a new London rental brand from the ground up.

HomeQuarters Website
Webflow HubSpot UX CMS Content Strategy Copywriting

Overview

HomeQuarters launched as a premium residential brand needing a cohesive digital presence that translated physical living spaces into an aspirational lifestyle. Working across visual direction and digital production, I shaped how prospective residents experience the brand online, from the overarching tone of voice to neighborhood-specific visual storytelling.

The Challenge

Establishing immediate credibility for a new brand in London’s crowded rental market meant competing with established operators who already commanded trust. Through thorough competitor analysis, we uncovered a common weakness: while top players looked polished and credible, their digital presence often felt sterile, transactional, and overly corporate—relying on generic stock photos and stiff specification lists.

The opportunity was to combine that tier-one commercial credibility with genuine, localised storytelling. We needed to ditch generic stock imagery in favour of authentic, on-the-ground photography of the apartments and their neighbourhoods, while introducing a lively, playful tone of voice. The goal was to build a brand presence that felt both dependable and exciting, marketing not just square footage, but the lifestyle and personality of living there.

Competitor Landscape Scoping

Benchmarked leading build-to-rent and boutique hospitality brands to identify white space for a warmer, neighbourhood-centric narrative.

On-the-Ground Art Direction

Directed and produced localised lifestyle, architectural, and interior photography to provide authentic visual context for both the apartments and surrounding streets.

Neighborhood-First Landing Pages

Structured landing page copy and content hierarchy around local lifestyle perks (cafés, commute times, green spaces) to connect prospective tenants to the community before asking them to book a viewing.

Outcomes

✓ Authentic visual & brand identity
✓ UX-tested, multi-page web architecture
✓ End-to-end UAT & quality assurance
✓ Scalable Webflow CMS ready for expansion

Launch Impact & Execution

Structured landing page copy and content hierarchy around local lifestyle perks (cafés, commute times, green spaces) to connect prospective tenants to the community before asking them to book a viewing.

My Contribution

Content Strategy

Visual & Brand Storytelling

• Directed and shot on-location apartment and neighborhood photography

• Defined brand tone of voice: balancing credibility with playful, energetic copy

• Curated visual asset library and responsive image treatments

• Crafted localised neighborhood landing page narratives

Content Strategy

UX, Page Design & UAT

• Shaped page layouts, visual hierarchy, and component wireframing

• Partnered on user journey mapping to minimize booking friction

• Led comprehensive User Acceptance Testing (UAT) across devices and breakpoints

• Refined desktop and mobile navigation structure for intuitive exploration

Content Strategy

Cross-Functional Delivery

• Conducted competitor landscape analysis to uncover market white space

• Collaborated closely with Webflow developers and visual designers

• Managed stakeholder design and content review cycles

• Ensured complete brand consistency from discovery to final staging launch

Key Takeaway

Competitor research showed us how to build trust; storytelling showed us how to build desire. By replacing sterile stock imagery with authentic neighbourhood photography and an energetic tone of voice, we gave HomeQuarters a distinct, lifestyle-first identity that set it apart from day one.

Confidentiality Notice: Project summaries have been prepared using publicly available information and my own experience. Internal documentation, commercial data and proprietary assets have been omitted to respect company confidentiality.
Website replatform

Essential Living Website Replatform

Migrating from legacy Kentico to Webflow, saving £20k in development overhead, automating 153 apartment data transfers with AI, optimising conversion journeys via site-wide CTA audits, and modernising technical SEO for GEO.

Essential Living Website Replatform

Overview

Faced with the sunsetting of our legacy Kentico CMS, we executed an in-house rebuild and replatforming to Webflow. Applying core architectural and design learnings from our previous HomeQuarters launch, we combined modern AI workflows, rapid wireframing via Relume, and targeted developer advisory. This approach enabled us to migrate complex property data, audit and optimise conversion journeys with targeted CTAs, implement high-ranking schema, and elevate user experience while dramatically cutting external agency costs.

The Challenge

Kentico’s impending sunset created an urgent operational need to migrate our digital flagship without risking search visibility or interrupting inbound rental inquiries. Beyond technical migration hurdles and steep agency quotes, the legacy site suffered from inconsistent user journeys and dead-end pages that lacked direct conversion paths. The core challenge was executing the architecture, content migration, button hierarchy overhaul, and SEO preservation in-house, while maintaining strict technical governance so no critical tracking, journey breaks, or redirect issues were overlooked ahead of go-live.

Strategy & Execution

• Framework Transfer from HomeQuarters: Repurposed proven CMS structures and design system patterns developed during the HomeQuarters build to streamline wireframing and sprint cycles.

• Rapid Prototyping with Relume: Built initial visual sitemaps, user journeys, and component layouts directly within Relume to validate information hierarchy prior to building in Webflow.

• Site-Wide CTA & Journey Audit: Conducted an end-to-end audit of all interactive buttons and conversion touchpoints, systematically inserting strategic secondary and sticky CTAs across critical drop-off pages to keep users moving seamlessly toward booking a viewing.

• AI-Assisted Data Migration: Deployed Claude and AI prompts to cleanse, reformat, and standardise multi-attribute property specifications across 153 live apartment records for import into Webflow CMS.

• Targeted Developer Advisory & Auditing: Handled design, build, and content in-house to protect the budget, while strategically engaging senior developers for pre-flight technical audits, risk assessments, and launch-readiness reviews.

Key Technical & UX Upgrades

• Optimised Conversion Funnels: Overhauled the button hierarchy site-wide by standardising primary/secondary button states, updating labelling for action-oriented clarity, and eliminating dead ends with high-visibility CTAs.

• Structured Real Estate & FAQ Schema: Embedded dedicated property schema to protect local search equity, alongside a custom FAQ component with FAQ schema optimised for Google Rich Snippets and Generative Engine Optimisation (GEO).

• Enhanced Editorial Experience: Upgraded the /blogs-insights/ template with a sticky left-hand anchor link navigation bar, estimated reading times, and a refined category taxonomy to drive on-page engagement.

Outcomes

✓  £20k saved through in-house execution
✓ Successfully used AI to assist with data migration
✓ Full site CTA audit & friction-free booking journeys
✓ Pre-flight launch audit with external developers
✓ 100% Schema Coverage (Real estate & GEO-ready FAQ)
Agency Costs Saved (Executed in-house)
£20,000
Apartments migrated across with the help of AI
153 Apartment types

My Contribution

UX Architecture & Conversion Optimisation

• Audited site-wide buttons and added strategic CTAs to streamline booking journeys

• Added high-intent CTAs to reduce user drop-off

• Wireframed user journeys and site hierarchy in Relume

• Designed sticky anchor links and read times for blogs.

Data Migration & Technical Delivery

• Cleaned and migrated 153 apartment listings using Claude/AI

• Structured Webflow CMS fields and property templates

• Partnered with senior developers on pre-flight launch audits

• Led complete cross-device UAT and link validation

Technical SEO & Governance

• Implemented real estate schema across property pages

• Built dedicated FAQ blocks with schema for GEO rankings

• Executed comprehensive 301 redirect mapping from Kentico

• Managed content quality across staging and production

Tools

Webflow HubSpot Kentico SEO UX Stakeholder Management
Key Takeaway

Replatforming wasn't just a defensive response to Kentico’s sunset; it was an opportunity to modernise our entire digital workflow and commercial funnel. By pairing rapid wireframing in Relume, a comprehensive conversion and CTA overhaul, AI-assisted data migration, and expert developer pre-flight audits, we delivered an enterprise-ready Webflow site in-house, cutting £20k in development costs while elevating both user journeys and search performance.

Confidentiality Notice: Project summaries have been prepared using publicly available information and my own experience. Internal documentation, commercial data and proprietary assets have been omitted to respect company confidentiality.

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